1. If you're making an online purchase, don't hesitate to contact customer care if you have a question. By contacting customer service before you make your order, you'll find out how helpful customer service is and just how quickly they respond. This is useful information to have in case something fails after you've made your purchase.
2. Get familiar with the shipping facts of an online retailer. Their shipping policy should be outlined in a separate section to illustrate the average time you should get your items, geographic restrictions, shipping choices, possible shipping insurance, and what their shipping and handling fees are. Use this all information to decide if these costs and options fit well for you, your budget, as well as your area before you place an order.
3. Before buying from the new online retailer, do your homework on them. Check online reviews from other customers to see the way it handles things like customer service, shipping, and its overall buying experience. You can also look into the BBB to find out if it has any disputes and whether those disputes were resolved professionally. Try contacting the company via email and phone number, if it's posted to ask questions about its business before you buy anything.
4. When getting things shipped to your home that you bought online, know your consumer rights regarding time tables and condition of merchandise. You have a right to receive items according to the terms stated once you ordered them and reasonable expectations of goods being undamaged. Consult with the BBB for exact specifics and obtain what's coming to you fairly!
5. Never give out your Social Security number for an online merchant. This number is not required for placing orders online. Giving an online store your Social Security number can help them use your personal and private information to steal your identity. To prevent that, if you go on an online store site and find out that as being a requirement, tend not to buy anything from them and shop elsewhere.